Help Center

We're here to help. Find quick answers to common questions below.

Frequently Asked Questions

Everything you need to know about booking with Friends Track

Enter pickup & drop location → Choose your preferred car → Fill in trip details → Verify with OTP → Confirm booking. It's that simple!

1-way trips require a minimum of 130 km.
2-way (round trips) require a minimum of 250 km.

• Minimum fare: ₹2220
• ₹14 per km
• Driver beta: ₹400
• Luggage carrier (optional): ₹300
• Minimum: 130 km (future: 100 km)
• Pet charge: ₹300
• Hill charge: ₹300
• Waiting: ₹120/hr (min 5 hrs)
• Chennai & Bangalore waiting: ₹400

• ₹19 per km
• Driver beta: ₹400
• Luggage carrier: ₹300
• GST: ₹100
• Minimum: 130 km
• Waiting: ₹150/hr (min 5 hrs)
• Chennai & Bangalore waiting: ₹400
• Hill charge: ₹400

Yes! Every year customers get a ₹200 discount per car ride.

Advance booking requires a ₹300 app booking amount (non-refundable).

If the driver cancels a confirmed ride, a 10% penalty is applied.

Fare depends on distance traveled, car category, and trip type (one-way or round-trip). No surprises.

After booking, you’ll get live driver location, ETA, and tracking link via SMS & WhatsApp.

100% safe. We use bank-grade encryption and never share your data with third parties.

Can't find what you're looking for?

Contact Support